SAO Team

Technical support

If you have any technical/computer queries, here are the appropriate people to ask for help:
  • If you cannot log in to your Canvas site because there is something wrong with your password, you will need to phone the ITS service desk on +61 3 9214 5000. They will not provide password information via email.
  • If you can log on to Canvas but for some reason cannot see your units listed in your Dashboard, please contact
Whenever you contact any of these helpdesks, please be sure to include your name, ID, unit(s) you're having trouble with, and explain *exactly* what the trouble is and any error messages you are getting - this will help staff find your problem and get things fixed.
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